Contact Us

Last updated: January, 2026

Get in Touch

We welcome your enquiries and feedback. Whether you are a player looking for guidance, an operator interested in collaboration, or a media representative seeking industry insights, the team at filingly.com is ready to assist.

Contact Details

General Enquiries

Partnerships & Affiliations

Technical Support

Legal & Compliance

How We Can Help

For Players

  • Guidance on platform selection and comparisons
  • Questions related to bonuses and promotions
  • Access to responsible gambling information and support
  • Reporting technical issues on the website
  • Feedback or suggestions regarding our content

For Platform Operators

  • Affiliate and partnership discussions
  • Platform submissions for review consideration
  • Advertising and sponsorship enquiries
  • Compliance and regulatory-related questions
  • Technical or integration-related support

For Media & Press

  • Expert commentary and industry insights
  • Press releases and official statements
  • Interview and collaboration requests
  • Access to data, trends, and statistics

Frequently Asked Questions

How do you decide which platforms to review?
We only assess platforms that hold a valid licence from the UK Gambling Commission (UKGC). Selection criteria include game variety, promotional offers, customer support standards, and overall user experience.

Are your reviews unbiased?
Yes. While filingly.com may earn commissions from partner platforms, our editorial team operates independently. Reviews are based on verified information and genuine evaluation.

How often is content updated?
Reviews and comparisons are updated regularly to reflect current bonuses, platform features, and performance changes.

Can users suggest platforms for review?
Absolutely. Player recommendations are welcome—simply email us with the platform name and your reasons for suggesting it.

Response Times

We aim to handle all enquiries efficiently:

  • General enquiries: 24–48 hours
  • Technical support: within 24 hours
  • Partnership requests: 48–72 hours
  • Legal matters: within 48 hours
  • Urgent matters: same business day where possible

Business Hours

Our support team operates Monday to Friday, 9:00 AM – 5:00 PM (GMT). Messages received outside these hours will be addressed on the next working day.

Privacy & Data Protection

All information shared with us is handled in accordance with our Privacy Policy and UK GDPR requirements. Personal data is never shared with third parties without explicit consent.

Feedback & Suggestions

We are continuously improving filingly.com and value user input. If you have ideas for new features, improvements, or content topics, please reach out—your feedback helps us remain a trusted source of UK gaming information.